Somewhere in the middle of the Atlantic German efficiency got lost when German telecom provider T-Com (T-Mobile) expanded to the USA.<\/p>\n
My phone service in Germany is with T-Com, where I have a bundled package of high-speed internet at a flat rate (including all of T-Com’s hot spots all over the country), flat rate national (German) calling and flat rate calling to western Europe, the USA, Canada and Australia for 58 € a month. (Maybe they should move Home Office to Germany to save on phone expense.)<\/p>\n
So in the USA I thought I would get a T-Mobile "To Go" pay-as-you-go cell phone to have T-Com’s good service. Sure. I got signed up for service, put $100 on the phone, made a couple of calls and went to Germany (in August). When I returned to the USA yesterday, my "To Go" phone would not connect to the network. Even worse, T-Mobile had assigned my phone number from the 251 area code to someone else. When I called customer service, I was connected with some call center with people obviously speaking English as a 2nd language. They told me to go to a T-Mobile store to get it resolved. Which I did, where they told me my $100 was gone and my phone service could not be restored. Wow, whatever happened to German efficiency? I guess that only exists in Germany, not in their U.S. branch. More to follow . . .<\/p>\n","protected":false},"excerpt":{"rendered":"
Somewhere in the middle of the Atlantic German efficiency got lost when German telecom provider T-Com (T-Mobile) expanded to the USA.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-264","post","type-post","status-publish","format-standard","hentry","category-back-in-the-usa"],"_links":{"self":[{"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/posts\/264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=264"}],"version-history":[{"count":0,"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/posts\/264\/revisions"}],"wp:attachment":[{"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ucog.org\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}